Privacy Policy — Baji36 Official Betting Platform

Baji36 (baji36.ws) is a trusted online betting and gaming platform in Bangladesh. We believe your personal privacy is a fundamental right. This Privacy Policy ("Policy") explains how Baji36 collects your personal information, the purposes for which it is used, how it is kept secure, and when it may be shared with third parties.

This Privacy Policy applies to the Baji36 website, mobile app, and all related services. By using Baji36, you are deemed to have accepted the terms of this policy. If you disagree with any part of it, please stop using Baji36 and reach out to our support team.

Baji36's Privacy Policy is built on full transparency. We want you to always know exactly what happens with your information. For any questions or concerns, contact our data protection team directly.

Baji36 collects various types of information to help us improve our services and provide you with a safe, personalized experience. Below is a detailed breakdown of what we collect.

Personal Identity Information

• Full name, date of birth, and national ID number (for KYC verification).
• Mobile number and email address (for account registration and communication).
• Current address (for verification purposes if required).
• A copy of a photo ID (as part of the KYC process).

Financial Information

• Mobile Pay, Nagad, and Rocket wallet numbers (for payment processing purposes).
• The last four digits of your bank account or card (for verification purposes).
• Transaction history and amounts.

Technical Information

• IP address, device type, operating system, and browser information.
• Login time, session duration, and usage patterns on the platform.
• Cookie and local storage data.
• Log files and error reports.

Baji36 collects your information for specific, legitimate purposes only. We never collect data unnecessarily or use it for anything beyond its intended purpose.

• Account Management: Your basic information is used for registration, login, and profile management.
• Identity Verification (KYC): Identity verification is a legal requirement to prevent money laundering and fraud.
• Payment Processing: Financial information is used to process deposits and withdrawals securely.
• Customer Support: Our support team can access your account information to help resolve your issues.
• Security Monitoring: Technical data is analyzed to detect suspicious activity and keep accounts secure.
• Service Improvement: Usage patterns are analyzed to enhance and improve the platform experience.
• Promotional Communications: With your consent, we may send you promotional notifications and offers — you can opt out at any time.
• Legal Compliance: Data is retained to comply with applicable laws and regulatory requirements.

Baji36 follows the highest industry standards to protect your data. Our security systems are regularly updated and tested.

Technical Security Measures

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data in storage is kept in encrypted format.
• Firewall: An advanced firewall system protects against cyber attacks.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Regular Audits: Third-party security experts regularly audit our systems.

Data Retention Period

Your data is not retained beyond the period it is needed. Even after account closure, certain information may be kept for a defined period as required by law.

Baji36 does not sell your personal information to third parties. However, limited data sharing may be necessary in certain specific circumstances.

• Payment Providers: Necessary information is shared with payment providers such as Mobile Pay, Nagad, and Rocket to process transactions.
• KYC Service Provider: Relevant information may be shared with approved KYC service providers as part of the identity verification process.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a law enforcement authority.
• Cloud Service Providers: Trusted cloud partners are used for data storage and processing, all bound by strict confidentiality agreements.

Baji36's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie Type

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences such as language and theme.
• Analytics Cookies: Used to monitor platform usage. These can be disabled.
• Performance Cookies: Used to monitor page load speeds and detect errors.

Cookie Controls

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the platform.

As a Baji36 user, you have certain important rights over your personal data. We respect these rights and are ready to assist with any request.

Baji36 strictly does not provide services to anyone under the age of 18. Users must be at least 18 years old to access our platform.

• Age verification is carried out at the time of registration.
• Age is re-verified during the KYC process.
• We do not knowingly collect personal information from anyone under the age of 18.
• If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

Baji36 reserves the right to update this Privacy Policy as needed. If changes are made, we will notify you through the following channels.

• A notice will be posted on the website homepage.
• Registered users will be notified by email.
• The date of any changes will be updated at the top of this page.
• For significant changes, you may be asked to consent to the updated policy upon login.

Continued use of Baji36 after any changes takes effect will be considered your acceptance of the updated policy. If you disagree with the changes, you may request to close your account.

For any privacy-related questions, requests, or complaints, please reach out to our data protection team.

• Email: support@baji36.ws
• Live Chat: Via the chat icon at the bottom right of the website.
• Response Time: Usually within 48 hours.